Manager Resumé

Technical Project Manager in Atlanta

Troy Halverson

Highlights from the below are on this printable PDF  or LinkedIn.

SUMMARY

Senior software development manager experienced designing, developing, and deploying information technology systems, applications, and products. Recent work in video entertainment and managing marketing agency portfolios. Previously with The Coca-Cola Company for 17 years.

SKILLS

Project & Program Management PMP, Agile, RUP, RAD, Waterfall, PMBOK
Managing distributed matrix teams with on- and off-shore resources
Product and Account Mgmt portfolio, marketing agency, and internal customers
Customer Loyalty analytics, integrated loyalty programs, CRM
Information Management Wordpress, Umbraco, CMS, Google analytics
SDLC requirements, design & review, dev & qa, deploy & upgrade, migrate & sunset
Application Architecture web, client-server, Android/iOS mobile, WinOS desktop
Programming Visual Studio / MS stack, OOP, SQL, HTML/CSS, PHP, C, Javascript
Microsoft Suites: Project Server, Office, Visio, SQL Server
Video Production Process workflow and deliverables

DEGREES & CERTIFICATIONS

Georgia Institute of Technology

Computer Science MS, minor in Human Factors (UX/UI)
Technology & Science Policy MS, thesis in Forecasting
Electrical Engineering BEE, minor in Computer Engineering

Project Management Institute

Project Management PMP (#185601 2004-2008)

WORK EXPERIENCE

Features and Short Films (2014 – 2017)

   Atlanta

Worked on a dozen independent movies and short films ― acting, production, and promotion. Branded web sites, production deliverables (e.g., SAG paperwork), and convention support. In 2015, 4 feature-length movies I worked on were released via video-on-demand distribution (Hulu, Netflix, Vimeo, etc.) and one had limited-theatrical. Official selections for over 2 dozen film festivals with nominations for Best Actor and multiple wins for Best Feature.

More about these film projects...


Sr. Technical Project Manager (2013 – 2014)

Brown Bag Marketing    Atlanta

Owner of projects through the development life-cycle, engaging technology stakeholders to define: project roadmap, scope, goals, deliverables, resources, estimates, risks, milestones, test and deployment plans. Leadership in managing people in a team-oriented and collaborative environment, adapting and responding to changes in the environment and priorities. Implemented tools/best practices for Agile project management. MS Office Pro, Workamajig, Assembla, tablet (iOS), browser (MS stack).

More about my work at Brown Bag...


Features and Short Films (2012 – 2013)

   Atlanta

In between tech projects, I worked on a dozen of independent movies and short films, as well as commercials for MARTA and Georgia State Bar, mostly in front of the camera. Feature film distribution video on demand (Netflix, Hulu, Vimeo); short films used in crowd-sourcing campaigns (Indiegogo, Kickstarter). Over a dozen Film festival screenings (Georgia, California, and New York) in 2013. Over two dozen projects credited on the Internet Movie Database (IMDb).

More about my film projects this year...


Technical Project Manager (2011 – 2012)

Definition 6    Atlanta

Managed software development, networking, and marketing teams for deployment and support of multiple simultaneous unified marketing initiatives. As liason between client and agency, created statements of work, project scope, feature requirements, functional and technical specifications, and estimates based on business requirements for new products and product enhancements. Managed budget for 12-person on-shore & off-shore team. Provided architectural and technical guidance to software developers to ensure sound SDLC practice (Microsoft stack, Umbraco, iPhone, Android). Communicated project status, decisions and plans; facilitated risk and change management.

More about my work at Definition 6...


General Manager (2008 – 2011)

Relapse LLC    Atlanta

Implemented process and tools for booking, scheduling, and business development for performing arts theatre and night club. Built web presence with a site re-launch, online booking calendars, cross-promotions and advertising (PHP, HTML, Javascript, Wordpress, MS Office, Google Analytics and AdSense). Implemented social networking to cultivate fans and touring performers, including online profiles of shows & performers; Created rental rate schedule for rehearsal and performance spaces; Designed and built a small cinema to create a 4th performance space; Increased total number of live performances from under 32 to over 45 per month; Administered bookings & scheduling for performances, rehearsals, auditions, classes, and movie screenings.

More about this job...


Software Development Project Manager (2006 – 2008)

Autodesk    Atlanta

Managed full software development lifecycle (SDLC) for commercial CAD products within the architectural engineering consulting division: requirements, specification, design, development, and release (5 product releases in 30 months); Performed as QA Lead, Technical Lead, Product Designer and/or Product Manager as needed (Quantity Takeoff, DWF TrueView)

•     Managed technical resources in US and China: Designers, Developers, QA, and Team Leads (Visual Studio, .NET, C#, OOP)

•     Project planning, control, and communication: Created and managed budgets, schedules, risk mitigation, staffing & work plans (MS Office, MS Project, Sharepoint, RUP)

•     Led product requirement & design reviews, acceptance test planning, and change management

•     Administered project plans tracking multiple features teams and up to 145 total resources (MS Project Server)

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Project Manager (2005)

The Home Depot    Atlanta headquarters

Contract project manager (via Modus) for customer "Pro Keytag" solution, tying Point-of-Sale, data warehouse, and CRM data mining systems, with a custom consumer-facing web site. Coordinated development between a third-party team (for web solution) with internal teams for ETL, DBA, and executive systems.




PMO Project Manager (2005)

TSYS Loyalty    Alpharetta

Contract member of Program Management Office implementation team and IT project manager for customer-facing CRM credit card (banking) web sites

•     Implemented tools and processes to support best practices IT management and governance: SDLC project plans, capacity planning, tollgates, PMO dashboard (MS Sharepoint, MS Project)

•     Led design and review sessions with business and technical staff: proposal validation, requirements definition, project planning, and implementation (J2EE, JSP, ASP, AJAX, JBoss)




Manager, Business Solutions Delivery (1998 – 2004)

The Coca-Cola Company    Atlanta

Project management and software application development, implementation, and operation of multiple systems for Executive, Legal, Human Resources, and Global IT portfolios; documented client requirements, proposed alternative solutions, wrote project charters, created estimates and schedules, tracked progress & budget, hired & coached junior developers. Directed teams of up to nine employees and contract programmers

•     Managed a 9-person IT department for a custom e-mail infrastructure and office application suite used by 60,000 users in over 40 countries. Prioritized enhancement, support, and development efforts. SDLC experience on mainframe, midrange and PC platforms (Primavera, SQL Server, Oracle, Windows, MVS/TSO, CICS, AS/400; SMTP, X.400, X.500, LDAP, Active Directory)

•    Member of technical team for a global security application (Websphere, J2EE, Struts)

•     Created a variety of browser-accessible information systems, including a global headcount¬† personnel tracking & reporting for 26,000 associates (PeopleSoft and SAP data, Oracle backend), various systems for workflow and issue tracking (Notes Domino, Java), and document management (OOP, Visual Studio, VB)

•     Managed various application conversions to new technologies (Btrieve to Oracle, C to OO Visual Basic, C++ 16-bit to 32-bit, SMTP to Lotus Notes) and then transferred on-going maintenance to dedicated, centralized IT support teams to reduce net costs

•    Customized and deployed commercial off-the-shelf software, including online training for 4000 employees (HTML, Flash) and a web-based news service (Factiva, IIS, SQL Server)




Manager, Business Solutions Delivery (1998 – 2004)

The Coca-Cola Company    Atlanta

Project management and software application development, implementation, and operation of multiple systems for Executive, Legal, Human Resources, and Global IT portfolios; documented client requirements, proposed alternative solutions, wrote project charters, created estimates and schedules, tracked progress & budget, hired & coached junior developers. Directed teams of up to nine employees and contract programmers

Principal, Information Services (1996 – 1998)

The Coca-Cola Company    Atlanta

Systems Analyst and Developer supporting the Coca-Cola’s world-wide migration to Lotus Notes: Designed and deployed various applications, tools, and infrastructure systems

Business Systems Account Manager, Global Marketing (1994 – 1996)

The Coca-Cola Company    Atlanta & Singapore

Information systems project management, business process improvement, and technology consulting for the Global Marketing Division, performing the liaison role to the IT service organization. Developed a financial project tracking and rolling estimates system used to track $350 million in annual marketing expenditures




Information Technology Analyst, Global Marketing (1992 – 1993)

The Coca-Cola Company    Atlanta

Information technology support for Coca-Cola Marketing. Technology research, analysis, and recommendation. Design and rapid application development of a variety of small projects for business process automation and telecommunication, e.g., several graphical database applications to track budgets, work flow, competitive research, and advertising. Experience in cross-platform video for proofing TV advertising; implementing wide area networks for video distribution; and remote computing for executives.

Senior End-User Consultant (1989 – 1992)

Coca-Cola USA    Atlanta

Member of team that created a custom Executive Information System (EIS). Developed reports and reporting systems for a variety of internal and external business information as well as for technical information about the EIS itself. Integration of mainframe, PC, and network applications to provide executives with information on key business indicators throughout the day. Successfully downsized to run on a Netware LAN, reducing costs by over 85% while increasing performance, availability, and reliability.

End-User Specialist (1986 – 1989)

Coca-Cola USA    Atlanta

Hardware and Software support and consulting for end users in popular PC products for CCUSA. Supervised two technicians responsible for the hardware maintenance of 700 PCs. Assorted support including product evaluations, application development and customization, installation and training. Developed several financial reporting & tracking applications using single-user database tools and scripted spreadsheets. Training, purchasing, installation, customization. Implementation of a networked database package for the micro department: incorporated existing micro and mainframe records, tying together inventory, purchasing, and maintenance into one integrated package.

Project Engineer (1985 – 1986)

Scientific Atlanta    (now Cisco)   Atlanta

Responsible for the configuration, integration, test and delivery of $3.2 million of domestic & foreign satellite earth stations. System design, layout, implementation, and installation. Managed and approved purchasing, scheduling and budgeting. Integrated a wide spectrum of communications equipment including C and Lu-band microwave, SCPC telephone, FM radio, and TV station video. Supported engineers in-field and in-house.

Acquired by Cisco in 2006, Web site: Cisco.com


Research Assistant (1984)

GTE Laboratories    (now Verizon)   Boston

Intern for telephone telecom research for wafer-scale private branch exhange prototypes, performing research and design for a VLSI PBX Tl interface under own direction. Prototyped and evaluated various designs in TTL; final optimized design was demonstrated in CMOS test chip.

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Teaching and Lab Assistant (1983 – 1984)

Georgia Institute of Technology    Atlanta

Managed lab used for IEEE interface bus course and for graduate and undergraduate courses in microprocessor-based design. Subject-matter expert for 6800 and Z80 microprocessor architectures, programming, and system interfacing.

Web site: GaTech.edu